Shipping Policy

Thank you for choosing our sunglasses collection. We are committed to providing you with reliable, efficient, and transparent shipping services to ensure your order arrives safely and on time. This Shipping Policy outlines the key details of our order processing, delivery options, shipping fees, and related considerations to help you understand the entire logistics process.
Order Processing: All orders are processed within 1-3 business days after payment confirmation. Please note that we do not process orders on weekends or major holidays, and any orders placed after 2:00 PM (local time) on a business day will be processed on the next business day. During peak seasons (such as summer, holidays, or promotional periods), order processing may take an additional 1-2 business days due to high order volume. We will conduct strict quality inspections on each pair of sunglasses before shipment to ensure they are in perfect condition, including checking the frame integrity, lens clarity, and overall packaging.
Shipping Destinations: We offer shipping services to most countries and regions around the world. For a full list of eligible destinations, please refer to the shipping options available during checkout. Please note that some remote areas or regions with restricted logistics services may not be covered, and we will notify you promptly if your shipping address is unavailable. Additionally, international orders may be subject to local customs regulations, and any related duties, taxes, or fees are the responsibility of the recipient.
Shipping Methods and Delivery Times: We provide two main shipping methods to meet your different needs: Standard Shipping and Express Shipping. Standard Shipping is our economical option, with delivery times ranging from 7-15 business days for domestic orders and 10-25 business days for international orders. Express Shipping is available for those who need their orders urgently, with delivery times of 3-7 business days for both domestic and international orders (subject to regional logistics conditions). Please note that delivery times are estimated and may be affected by factors such as customs clearance, weather conditions, and local courier delays. We will provide you with a tracking number via email once your order is shipped, allowing you to monitor the delivery status in real-time.
Shipping Fees: Shipping fees are calculated based on your shipping destination, order weight, and selected shipping method. For domestic orders, Standard Shipping is free for orders above a certain amount (please check the checkout page for the latest free shipping threshold), while a flat rate fee applies for orders below that amount. For international orders, shipping fees are determined by the destination country and order weight, and free international shipping may be available for orders that meet the specified minimum purchase requirement. All shipping fees will be clearly displayed during the checkout process, and you can review and confirm the total shipping cost before completing your payment.
Order Tracking and Notification: Once your order is shipped, we will send a shipping confirmation email containing a unique tracking number and a link to track your package. You can also check the order status and tracking information by logging into your account on our website. If you do not receive the shipping confirmation email within 5 business days of placing your order, please first check your spam or junk mail folder. If the issue persists, please refer to our customer service support section for further assistance.
Missing or Damaged Packages: We take great care in packaging each order to ensure the safe delivery of your sunglasses. However, if your package is lost, stolen, or damaged during transit, please contact us within 7 business days of the estimated delivery date. For lost or stolen packages, we will work with the courier service to investigate the issue. For damaged packages, please provide clear photos of the damaged item, original packaging, and the shipping label. We will assess the situation and provide you with a solution, which may include a full refund, replacement, or store credit, depending on the circumstances.
Changes to Shipping Policy: We reserve the right to update or modify this Shipping Policy from time to time to reflect changes in our logistics services, market conditions, or regulatory requirements. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We recommend that you review this Shipping Policy regularly before placing an order to stay informed of any updates.